Citizen Oppression Patrol

I work in IT and users will get upset if you give them the “Please put in a ticket” line. So for the people that might grumble at this stance but there is good reasons for it in addition to not clogging up this community it’s good for QA. I’m new to Lemmy so not sure if the SAs and Devs frequent !lemmy_support@lemmy.ml but I suspect they do and driving support questions to a common spot will help analyze need for new features, UI changes, bug fixes, etc.

Just my 2 cents but I like your stance.