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snek_boi@lemmy.ml to You Should Know@lemmy.worldEnglish · 2 days ago

You should know Proton has a customer feedback website, ProtonMail.UserVoice, and its largest demand right now is for Andy Yen to step down as CEO of Proton

protonmail.uservoice.com

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You should know Proton has a customer feedback website, ProtonMail.UserVoice, and its largest demand right now is for Andy Yen to step down as CEO of Proton

protonmail.uservoice.com

snek_boi@lemmy.ml to You Should Know@lemmy.worldEnglish · 2 days ago
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The Voice of the Proton Community
protonmail.uservoice.com
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  • not_IO@lemmy.blahaj.zone
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    14 hours ago

    they give the police any ip address they ask for without even a warrant

    • WhyJiffie@sh.itjust.works
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      12 hours ago

      source?

      • not_IO@lemmy.blahaj.zone
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        3 hours ago

        This weekend, news broke that security/privacy-focused anonymous email service ProtonMail turned over a French climate activist’s IP address and browser fingerprint to Swiss authorities. This move seemingly ran counter to the well-known service’s policies, which as recently as last week stated that “by default, we do not keep any IP logs which can be linked to your anonymous email account.”

        https://arstechnica.com/information-technology/2021/09/privacy-focused-protonmail-provided-a-users-ip-address-to-authorities/


        https://proton.me/legal/law-enforcement

        Information available from Proton The following information is provided for law enforcement authorities seeking information about users of Proton services.

        …

        Proton collects user information in accordance with our terms and conditions, privacy policy, and any applicable separate agreement, such as a GDPR data processing agreement or a HIPAA business associate agreement.

  • abc@suppo.fi
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    18 hours ago

    Could be that someone used an AI to post and upvote them.

    I would bet real money that Proton as a service will not be affected by this in any significant fashion.

  • Blackmist@feddit.uk
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    23 hours ago

    Am I out of touch? No, it’s the customers who are wrong!

  • Innerworld@lemmy.world
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    14 hours ago

    • Innerworld@lemmy.world
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      11 hours ago

  • neuracnu@lemmy.blahaj.zone
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    1 day ago

    Not just the top entry. The entire ‘General Ideas’ category is flooded with “replace your leadership team” feedback.

    https://protonmail.uservoice.com/forums/945460-general-ideas

    • melfie@lemmy.zip
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      16 hours ago

      Give Andy Yen a re-interview by Proton Customers and see if he passes

      This one stood out to me.

  • BeerStainedBunny@lemmy.blahaj.zone
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    1 day ago

    Already moving important emails to Tuta. It’ll be hard for them to earn back my trust knowing some shitty CEO can come in and fuck things up

  • ccunning@lemmy.world
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    1 day ago

    I can’t bring myself to add a vote to this total

    • Not_Dav3@lemmy.world
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      1 day ago

      Nah, that’s a rookie number. You gotta pump that number up to 69420. 😎

      • faythofdragons@piefed.social
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        1 day ago

        You mean 80085

        • P1nkman@lemmy.world
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          1 day ago

          You wrote 8008135 wrong.

          • uninvitedguest@piefed.ca
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            18 hours ago

            I’m pretty sure if was 5318008, then flip the calculator upside down.

  • FreddiesLantern@leminal.space
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    1 day ago

    Just great, I moved everything over about a year aggo and now I gotta do it all over again. Thanks Yen, good job you moron.

    • WhatAmLemmy@lemmy.world
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      22 hours ago

      Switch to using 1 or more custom domains and only use FOSS software that can be backed up (encrypted) to any cloud. No corpo can ever be trusted long term.

      Criminals gonna do crime, and under our late stage fascist kleptocracies, the criminals run the entire show.

  • theherk@lemmy.world
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    2 days ago

    9 of the top 10 are about removing him. Legendary.

    • ItsNotImportant24@lemmy.ml
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      1 day ago

      That number has risen to 15. Legendary indeed.

      • theherk@lemmy.world
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        1 day ago

        Now zero. Seems they have censored them.

        • atopi@piefed.blahaj.zone
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          1 day ago

          I still see them

          • theherk@lemmy.world
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            24 hours ago

            Yeah they moved them to general.

  • Th3D3k0y@lemmy.world
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    1 day ago

    His tweets are why I stopped paying for proton

    • finallymadeanaccount@lemmy.world
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      1 day ago

      His tweets are why I decided to not start paying for Proton

      • some_designer_dude@lemmy.world
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        1 day ago

        These comments about his tweets are why I won’t pay for Proton.

        • OwOarchist@pawb.social
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          1 day ago

          I’d never pay for email because I’m poor. But if I was less poor, these tweets would be why I didn’t pay for Proton.

    • lobut@lemmy.ca
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      1 day ago

      What are you using now?

      • Th3D3k0y@lemmy.world
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        18 hours ago

        I am still trying to de-Google myself, and I still use Proton I just don’t pay for it.

      • femtek@lemmy.blahaj.zone
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        1 day ago

        A mix between ente photos and tuta.

  • AlecSadler@lemmy.dbzer0.com
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    1 day ago

    He’s the reason I left my grandfathered all-access Proton account behind and moved to Tuta, Mullvad, etc.

    • JustARaccoon@lemmy.world
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      1 day ago

      fyi mullvad ain’t doing so hot right now either. not to mention their adversity to p2p.

      • AlecSadler@lemmy.dbzer0.com
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        17 hours ago

        FML.

        Any recommendations for alternatives that are equally in-memory only and logging-light?

        • Leon@pawb.social
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          17 hours ago

          I am interested in this too. I’ve heard mixed things about IVPN but that seems to be the main alternative.

          • TheLastOfHisName@sopuli.xyz
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            11 hours ago

            I’ve been using AirVPN, and have been pretty happy with them. It would be nice if they had a browser extension, but the desktop client works fine, and the have clients for all the OSes.

          • JustARaccoon@lemmy.world
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            16 hours ago

            what mixed things?

            • Leon@pawb.social
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              16 hours ago

              Primarily about performance and reliability. I blanket my network in a VPN, if I can’t reliably get my usual speeds that’d be discouraging.

  • Mercury@lemmy.world
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    2 days ago

    Direct link - https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51867423-andy-yen-steps-aside

  • ItsNotImportant24@lemmy.ml
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    1 day ago

    Time to migrate everything to my Tuta account. Been a customer of Proton for years but won’t tolerate this.

    • unitedwithme@lemmy.today
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      22 hours ago

      Wasn’t tuta also doing this?

    • Lanske@lemmy.world
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      1 day ago

      I’m the same. I am a paying proton customer, but won’t renew in march. Already got myself a legend Tuta account and will self host my password manager. Fuck this Andy

      • ItsNotImportant24@lemmy.ml
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        23 hours ago

        Yeah Tuta is based. I should have migrated to them a long time ago. Just hope they don’t end up pulling the same crap down the road.

        • Hawk@lemmy.dbzer0.com
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          14 hours ago

          They just announced they’re going to be using AI going forward…

  • im_fine_sandy@nord.pub
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    1 day ago

    Is this just about the recent pivot to AI or is there other stuff?

    I love the energy, but avoiding AI products is going to be tough.

    I do my best to avoid fascist techlords products but that’s not easy either.

    • asdfasdfasdf@lemmy.world
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      23 hours ago

      Calling his staff losers, reevaluating employees based on AI stance, and supporting comments of Trump and Republicans.

    • gnuplusmatt@reddthat.com
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      he was calling devs that wanted to security test new features before release, slow losers. An odd stance for a company that sells based on its security reputation

    • neo2478@sh.itjust.works
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      22 hours ago

      They also partnered with a Swiss university that collaborates with Israeli military, and prosecuted students for protesting against the genocide in Palestine.

      For the AI part, they are also re interviewing a lot of employees and basically will fire anyone not token maxing

      • Tetsuo@jlai.lu
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        17 hours ago

        What do you mean by prosecuting students ?

        • neo2478@sh.itjust.works
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          17 hours ago

          https://www.ohchr.org/en/press-releases/2026/01/switzerland-un-experts-alarmed-criminal-sanctions-against-students

  • sampao@lemmy.ml
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    Just voted!

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